If you forgot your password or cannot log in to your account, try the “Forgot Password” option first (instructions below). If that doesn’t work, email support@fitsw.com and we will get back to you shortly!
Click the Forgot Password prompt and it will redirect you to another screen (See image below.)
![Forgot password on web](https://cdn.fitsw.com/help/wp-content/uploads/2021/02/Forgot-password-on-web.png)
Enter your email and follow the directions that are contained within the email. If you are still having trouble logging in after you changed your password, contact support@fitsw.com and we will get the issue resolved quickly.